Job Purpose

The job of the Coach is:

To assist people to move through challenging transitions so they can take controlof their life and thrivewithin their community. 

To build one-to-one relationships with individuals to help them identify and nurture their strengths, passions, interests and inter-dependence with the wider community. 

To challenge a broken system and make changes that will help people thrive.

The goal of the service is that young people will strengthen their sense of identity, build their confidence and self-worth, and connect with the community outside of the homelessness sector and statutory services.

Coaching activities

In line with PTS Values and Ethos, the Asset Coach:

• Works on a 1-1 basis with individuals, providing a personalised, strength-based coaching approach with people experiencing difficulties which include, but are not limited to, impact of past and present experiences of trauma; mental and physical wellbeing issues; difficulties with motivation and engagement; housing and tenancy management issues; difficulties safeguarding self or others; and engagement with statutory services.
• Works with individuals to overcome and challenge the systemic barriersthey may face in achieving their desired outcomes.
• Recognises and articulates the effects of a failing system on an individual and works with each person to help them identify and dismantle their internal obstacles that hold them back.
• Develops positive relationships within local communities and brokers opportunities that nurture and develop the talents and abilities of each individual.
• Assists individuals in building up new and positive friendships and community networks that provide new opportunities for people to develop their talents and connections.
• Works with individuals to find their own personalmotivation and hope for the future as they take control of their life within their community. 

• Engages in individual as well as group reflection within Doorstep and the wider PTS network in order to promote a continued critical assessment of the PTS movement and its delivery – and to be a critical friend to Doorstep internally aswell.
• Supports young people to meet the physical, emotional and social needs of children and dependants and to safeguard their wellbeing
• Ensures that safeguarding concerns are appropriately reported in a timely way, recorded, and followed up to conclusion; escalating concerns and challenging decisions where necessary both within, and external to, the organisation. 
• Takes positive steps to ensure own health and safety and the health and safety of others adhering to H&S related policies including lone working policy and procedure
• Supports young people to understand and manage risk and keep themselves and others safe 
• Reports any incidents following Doorstep internal reporting procedures and ensuring records are kept up to date at all times
• Where time and skills enable this, contributes to social media / blogs to promote the aims of the Personal Transitions Service and /or to reflect on and promote the work of the PTS.

Organisation Expectations

Continuous Professional Development and Team Presence

Members of the PTS service are required and expected to: 

• have an understanding of, and engage with, the theoretical frameworks and philosophies that underpin their practice
• undertake training and engage in practice development activities as required and in addition are expected to further their personal professional development on their own initiative and in their own time
• work in support of one another and contribute readily to the success of the team, the service, and the wider organisation 
• demonstrate good, open and timely communication with staff members across the organisation
• take a lead role in specialist areas of work that impact young people for example, prevent; CSE; CCE / GRAFT; immigration & asylum; domestic abuse; etc.

Policies, Procedures, Ethos and Values

Members of the PTS service are required and expected to: 

• Carry out all duties in a manner that reflects Doorstep’s values and adheres to Doorstep’s policies and procedures.
• Promote wellbeing by encouraging connection with people, places, communities, nature, supportive organisations, and the wider world. Encourage connection by being authentic, open, honest and fair.
• Treat people with kindness, compassion and empathy. Value individual differences, and give lived experience the respect it deserves. Do not judge, or suggest we know how people feel.
• Be brave and bold; do not be afraid to appropriately challenge external organisational culture in public, private, and voluntary sector services that you come into contact with. Expect and accept resistance, but be determined in securing change for young people and the greater good. 
• Be curious and keenly interested in people’s ideas and experiences; see our work as a continuous learning curve. Ask questions – and question the answers – as part of a wider social movement exploring new approaches to sustainable wellbeing.

Person Specification

Essential

Desirable

Assessed through

Experience

At least 12 months experience of working in a paid or voluntary capacity within one or more of the following fields:

Criminal Justice System; Social work; Youth work; Community development; Mental health; Substance misuse; Domestic abuse; Homelessness

P

Application/Interview

Experience of using a coaching model to help people identify and make positive changes

P

Application/Interview

Experience of regular reporting of results

P

Qualifications and skills

Qualification relevant to the work – i.e. certification in asset coaching, life coaching or similar

P

Application

Ability to travel throughout North East Lincolnshire, either using own vehicle or efficient use of public transport

P

Application

Excellent verbal, written and IT skills, including basic word processing, and inputting information

P

Application/ Skills Assessment

Strong communication, listening and interpersonal skills

P

Application/ Skills Assessment / Interview

Ability to facilitate person-led outcomes

P

Application/ Skills Assessment

Ability to recognise and address power imbalances

P

Application/ Skills Assessment

Skills in negotiating and working in solution focused ways

P

Application/ Skills Assessment / Interview

Ability to self-reflect and manage own emotions

P

Skills Assessment / Interview

Demonstrate kindness, compassion, empathy and valuing individual differences

P

Knowledge and Understanding

Understanding of social inequality and injustice as well as a passion for challenging these

P

Application/ Interview

Understanding the theory underpinning the working practice of a coach

P

Application/ Interview

Understanding of and commitment to professional boundaries

P

Application/ Interview

Knowledge of basic safeguarding issues and how to be responsive to the needs of vulnerable adults

P

Application/ Skills Assessment / Interview

Understanding of diversity and equalities issues and a proven ability to apply this when working with individuals and communities

P

Application/ Skills Assessment / Interview