NOW EXTENDED - Social Prescribing Link Worker x 2

Job Description

Social Prescribing Link Worker

Background

Centre4 is a vibrant community hub that provides activities and support for people living in North East Lincolnshire (NEL).   We work closely with our local Clinical Commissioning Group, Primary Care Networks and other health care practitioners to deliver a Social Prescribing service called thrive.nel. 

Social Prescribing empowers people to take control of their health and wellbeing by focussing on what matters to them and connects people to services and activities that can support them.

Here are some principal behaviours we would expect to see in the successful applicant. Principal behaviours relate to a person’s ethics, the code of conduct required when dealing with others, and the responsibilities of the role.

Principal Behaviours

• A positive, can do approach to work – essential in a job dependent on interpersonal relationship and relating to people at all levels.  This includes the ability to manage a caseload and work autonomously
• Accountability for one’s actions – adopting a collaborative approach with shared responsibilities and a no blame principle encourages trust and clear communication
• Ability to develop oneself – CPD ensures that you maintain and enhance the knowledge and skills needed to deliver a professional service.  We want to help you grow
• Offer creative input and new thinking to the role – Understanding there is never just one right way, you are encouraged to develop new and better ways of achieving our goals
• Confidence during interactions with colleagues and partner organisations – necessary to display professionalism and making contacts
• An awareness of the responsibilities of a Social Prescribing Link Worker – and understanding how they fit into the objectives of the organisation

Key Responsibilities

• Work as part of a small team to deliver an effective Social Prescribing Service to service users and GPs across North East Lincolnshire;
• Work closely with GP practices, health care practitioners and partners to bridge the gap between clinical services and social prescribing; 
• Meet with participants and carry out home/community visits as required;
• Undertake person-centred assessments to co-design health and well-being action plans with individual participants and identify support needs to ensure maximum engagement and improved health and well-being; 
• Provide participants with continuity of support, motivation and a co-ordinated experience of care, remaining the point of contact throughout the persons Social Prescribing journey; 
• Establish and maintain effective liaison with stakeholders including health, voluntary, social and education resources by attending relevant meetings and forums as required to promote the service;
• Work in partnership with voluntary and community sector organisations to understand local resources available to support an effective Social Prescription;
• Ensure information on sources of voluntary and community support is up to date to enable effective and accurate signposting by connecting service users with appropriate support and activities;
• Maintain accurate and comprehensive case notes and evaluation systems, including the Wellbeing Star and other IT recording systems as required;
• Participate in meetings including representation from stakeholder groups to support the on-going development, monitoring and evaluation of the programme;
• Adhere to confidentiality and information sharing protocols and design comprehensive outcome focused reports detailing progress of participants;
• Work flexibly as required and engage with Centre4 meetings and activities to promote, support and celebrate the work of Centre4;
• Evidence Centre4 values in your work at all times by being people focused; reflecting a “can do” approach and striving to achieve excellence; also having mutual respect for everyone we work with, work for and support through our services.