Social Prescribing Link Worker (full time and part time)- £24,628.50 pro rata

Job Description

Social Prescribing Link Worker

Background

Centre4 is a vibrant community hub that provides activities and support for people living in North East Lincolnshire (NEL).   We work closely with our local Clinical Commissioning Group, Primary Care Networks and other health care practitioners to deliver a Social Prescribing service called thrive.nel. 

Social Prescribing empowers people to take control of their health and wellbeing by focussing on what matters to them and connects people to services and activities that can support them.

Here are some principal behaviours we would expect to see in the successful applicant. Principal behaviours relate to a person’s ethics, the code of conduct required when dealing with others, and the responsibilities of the role.

Principal Behaviours

• A positive, can do approach to work – essential in a job dependent on interpersonal relationship and relating to people at all levels.  This includes the ability to manage a caseload and work autonomously
• Accountability for one’s actions – adopting a collaborative approach with shared responsibilities and a no blame principle encourages trust and clear communication
• Ability to develop oneself – CPD ensures that you maintain and enhance the knowledge and skills needed to deliver a professional service.  We want to help you grow
• Offer creative input and new thinking to the role – Understanding there is never just one right way, you are encouraged to develop new and better ways of achieving our goals
• Confidence during interactions with colleagues and partner organisations – necessary to display professionalism and making contacts
• An awareness of the responsibilities of a Social Prescribing Link Worker – and understanding how they fit into the objectives of the organisation

Equal Opportunities

Affording equal opportunity and access to all users of the services and those involved in its delivery in accordance with Centre4’s Equality and Diversity policy.

To foster good relationships and advance equality of opportunity between different groups and eliminate discrimination, harassment and victimisation

Health & Safety

Maintaining an awareness of current Health and Safety Policy and taking responsibility for your own safety and the safety of other members of staff who may be affected by your acts or omissions at work.

To safeguard children and vulnerable adults from harm and to report concerns in accordance with Centre4’s internal referral arrangements

It is the intention that this job description is seen as a guide to the major areas and duties for which the jobholder is accountable.  However, the business may change and the jobholder’s obligations are bound to vary and develop, so the job description should be seen as a guide not as a permanent, definitive and exhaustive statement.

How Measured

Rank

1. Knowledge of the local area and challenges faced by people living with long-term health conditions
2. Experience of working with people on a one-to-one basis in a IAG, health care or similar setting

A/I

A/I

Desirable

Desirable

1. Use IT systems and other resources to deliver the service
2. Accurate record keeping and document production 
3. Commitment to continuous professional development

A/I/Q

A/I/Q

A/I/Q

Essential

Essential

Essential

1. Research, analyse and interpret complex information, produce and present clear reports verbally and in writing
2. Understanding of wider determinants of health and implications for health and wellbeing 
3. A commitment to the principles of equality and diversity

A/I/R

A/I/R

A/I

Essential

Essential

Essential

1. Person centred approach - excellent communication and engagement skills with ability to quickly build rapport 
2. Excellent listening and questioning skills – ability to get to the root of issues and motivate and empower clients in a non-judgemental way

1. Well organised and resourceful with ability to work on own initiative, meet deadlines and monitor own performance

A/I

I/R

I/R

Essential

Essential

Essential

1. Commit to and work within the aims, principles and policies of Centre4 
2. Commitment to team working and in partnership with others’.
3. Flexible with working hours to meet service needs
4. Full clean driving licence and use of a car

R/I

A/I

A

A

Essential

Essential

Essential

Essential

Key Responsibilities

• Work as part of a small team to deliver an effective Social Prescribing Service to service users and GPs across North East Lincolnshire;
• Work closely with GP practices, health care practitioners and partners to bridge the gap between clinical services and social prescribing; 
• Meet with participants and carry out home/community visits as required;
• Undertake person-centred assessments to co-design health and well-being action plans with individual participants and identify support needs to ensure maximum engagement and improved health and well-being; 
• Provide participants with continuity of support, motivation and a co-ordinated experience of care, remaining the point of contact throughout the persons Social Prescribing journey; 
• Establish and maintain effective liaison with stakeholders including health, voluntary, social and education resources by attending relevant meetings and forums as required to promote the service;
• Work in partnership with voluntary and community sector organisations to understand local resources available to support an effective Social Prescription;
• Ensure information on sources of voluntary and community support is up to date to enable effective and accurate signposting by connecting service users with appropriate support and activities;
• Maintain accurate and comprehensive case notes and evaluation systems, including the Wellbeing Star and other IT recording systems as required;
• Participate in meetings including representation from stakeholder groups to support the on-going development, monitoring and evaluation of the programme;
• Adhere to confidentiality and information sharing protocols and design comprehensive outcome focused reports detailing progress of participants;
• Work flexibly as required and engage with Centre4 meetings and activities to promote, support and celebrate the work of Centre4;
• Evidence Centre4 values in your work at all times by being people focused; reflecting a “can do” approach and striving to achieve excellence; also having mutual respect for everyone we work with, work for and support through our services.